Effective Date: August 29, 2026
At Trendswave, we believe every purchase should come with clear, transparent payment terms and straightforward billing. This Payment Policy explains which payment methods we accept for our Electric Spin Scrubber products, how transactions are processed and verified, how taxes are calculated, and what happens when a refund is approved. We recommend reading through it before checking out so you know exactly what to expect.
Unless otherwise noted, every price shown on our website is listed in United States Dollars (USD). Standard delivery across our entire product range is provided via Free Shipping ($0.00 USD) as outlined in our Shipping Policy.
We currently support secure online checkout powered by established payment providers. Depending on your location, eligibility, and the payment options available at checkout, you may complete your purchase using the following payment methods:
Stripe: Secure processing for major credit and debit cards, including Visa, Mastercard, American Express (Amex), Discover, Maestro, and Visa Electron, where supported.
PayPal: Express checkout using your PayPal balance, linked bank account, or eligible payment cards.
Affirm: Buy now, pay later financing options for eligible customers and purchases, subject to Affirm’s approval and terms.
Afterpay: Buy now, pay later installment options for eligible customers and purchases, subject to Afterpay’s approval and terms.
Only the payment methods actively displayed at checkout can be used to complete your order. Payment availability may vary based on your location, order amount, eligibility, and other requirements established by the applicable payment provider.
When you place an order with us, you authorize Trendswave and the applicable payment processing provider to process the total amount shown at checkout, including any applicable taxes or other charges disclosed before payment.
Before an order is accepted, your payment may go through a series of checks, including payment authorization, identity verification, and fraud screening. Simply submitting an order does not automatically mean your payment has been approved or that your order has been accepted. Order confirmation occurs only after the required payment authorization and verification processes have been successfully completed.
Every price displayed on our website is listed in United States Dollars (USD) unless otherwise stated.
We encourage you to review your order summary carefully before finalizing your purchase, paying particular attention to your billing details, shipping address, applicable taxes, and selected payment method. Providing inaccurate information may delay payment processing or order fulfillment.
Payments made through our website are processed by established third-party payment providers, including Stripe, PayPal, Affirm, and Afterpay, using security measures designed to protect payment information during checkout.
Trendswave does not intentionally store your complete credit card number or banking credentials on our own servers. Payment information is handled by the applicable payment processor according to its own security practices, privacy policy, and terms.
To protect our customers and our business from fraudulent activity, some orders may be subject to additional verification before they are released for shipment.
This review may involve confirming payment information, checking billing details, validating the shipping address, or requesting additional information when reasonably necessary.
If we are unable to successfully complete the required verification, your order may be delayed, declined, or cancelled.
If a payment attempt is declined, rejected, or otherwise fails to process, we may be unable to complete your order until successful payment authorization is received.
Payment failures can occur for various reasons, including:
Incorrect billing information
Insufficient available funds or credit
Bank or card restrictions
Payment-provider authorization requirements
Fraud-prevention checks
Expired or blocked payment methods
Eligibility requirements for buy-now-pay-later services
If your payment fails, you may need to contact your bank or the applicable payment provider, such as PayPal, Affirm, or Afterpay, before trying again.
Where required by applicable law, sales tax and other mandatory charges are calculated and added to your order total.
The applicable tax amount is displayed during checkout before you submit your order. Tax rates may vary depending on your shipping destination and applicable local, state, or other tax regulations.
If you choose Affirm or Afterpay, the applicable payment provider may perform its own eligibility assessment, authorization, and account verification.
Your agreement with Affirm or Afterpay may be subject to separate terms, conditions, fees, financing arrangements, and privacy practices established by that provider.
Trendswave does not control the approval process, financing terms, interest rates, fees, or eligibility decisions made by Affirm or Afterpay.
Refunds, once approved, are generally issued back to the original payment method used to place the order.
For example:
Payments made by card through Stripe are refunded through the applicable Stripe payment transaction.
Payments made through PayPal are refunded through PayPal.
Payments made through Affirm are handled according to Affirm’s applicable refund and financing procedures.
Payments made through Afterpay are handled according to Afterpay’s applicable refund and installment procedures.
We cannot normally redirect an approved refund to an unrelated card, account, or alternative payment method.
Full details regarding return eligibility, timelines, and conditions can be found in our Return & Refund Policy.
After an approved return is received and processed, refunds are generally initiated by us within 10 business days. The time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.
We reserve the right to review, flag, delay, or place a hold on any order that raises concerns during our payment or verification process or appears to involve unusual purchasing activity.
These measures are intended to protect our customers, payment partners, and business from unauthorized transactions and fraud.
Although our prices are displayed in United States Dollars (USD), customers using cards or payment accounts issued outside the United States may be subject to currency conversion by their financial institution or payment provider.
Your bank, card issuer, PayPal, Affirm, Afterpay, or another applicable provider may apply its own exchange rate or foreign transaction fees.
Trendswave does not control these third-party conversion rates or additional financial-institution fees.
If you believe there is an error involving a charge on your account, we encourage you to contact our customer support team first so that we can investigate and attempt to resolve the issue promptly.
If you initiate a dispute or chargeback through your bank or payment provider, we may provide relevant order, payment, shipping, and transaction information to the applicable payment processor or financial institution as part of the dispute-resolution process.
Nothing in this section limits any rights you may have under applicable consumer-protection laws or the rules of your payment provider.
When using Stripe, PayPal, Affirm, or Afterpay, your transaction may also be subject to the applicable provider’s own terms, conditions, privacy policy, security procedures, and eligibility requirements.
We recommend reviewing the applicable provider’s terms before using its payment services.
If you have any questions about billing, payment authorization, refunds, or this Payment Policy, please contact our customer service team:
Business Name: Trendswave
Legal Business Name: Diamond Bright Supply
Official Website: https://trendswave.shop/
Support Email: info@trendswave.shop
Customer Support Phone: +1 505-345-4017
Business Address: 5940-D Midway Park Blvd NE, Albuquerque, NM 87109, United States
Customer Support Availability: 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Mountain Daylight Time (MDT)
