Privacy Policy

Explore TrendsWave.shop store policies, guidelines, and terms for a seamless and secure online shopping experience.

Effective Date: August 29, 2026

This Privacy Policy describes how Trendswave, operated by Diamond Bright Supply, collects, uses, shares, and safeguards the personal information you provide when you visit Trendswave, inquire about our Electric Spin Scrubber products, or complete a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal information that you provide directly to us, as well as information gathered automatically when you interact with our online store.

  • Contact Details: Your name, email address, phone number, and physical billing/shipping addresses.
  • Order Details: Products purchased, order history, shipping information, and payment confirmation details processed through secure third-party payment providers.
  • Account Information: Login credentials, order tracking preferences, and customer profile information, where applicable.
  • Browsing & Technical Data: IP address, device type, browser information, pages viewed, items added to your cart or wishlist, and general website interaction patterns.
  • Customer Support Communications: Information, photos, inquiries, or other content you voluntarily submit to our customer support team.

We may also use cookies and similar tracking technologies to analyze website traffic, maintain secure shopping-cart sessions, improve website functionality, and personalize your shopping experience.

How We Use Your Information

We may use the information we collect for the following purposes:

  • Processing and fulfilling your orders, including Free Shipping ($0.00 USD) deliveries where applicable.
  • Processing and confirming payments through authorized payment providers.
  • Sending order confirmations, shipping updates, tracking information, and customer-service communications.
  • Responding to customer inquiries and providing support.
  • Personalizing product recommendations and improving our product offerings.
  • Maintaining, securing, and optimizing our website and backend systems.
  • Detecting, preventing, and investigating fraudulent or unauthorized transactions.
  • Complying with applicable legal, regulatory, and tax requirements.

How We Share Information

We do not sell, rent, or trade your personal information to third parties.

We may share personal information with trusted service providers that help us operate our store and provide services to you. These may include:

  • Payment processors such as Stripe, Affirm , Afterpay and PayPal.
  • Shipping and delivery providers such as USPS, UPS, FedEx, and DHL.
  • Website hosting, technology, analytics, security, and infrastructure providers.
  • Customer support and order-management service providers.

These service providers receive information only as reasonably necessary to perform services on our behalf, such as processing payments, fulfilling orders, delivering products, maintaining our website, or providing customer support.

We may also disclose personal information when required by applicable law, court order, legal process, or governmental request, or when reasonably necessary to protect the safety, rights, property, and integrity of Trendswave, Diamond Bright Supply, our customers, or other users.

Data Security

We use appropriate technical and administrative safeguards designed to protect personal information against unauthorized access, disclosure, loss, misuse, alteration, or destruction.

These measures may include SSL/TLS encryption and secure, PCI-compliant payment-processing integrations provided by our payment partners.

However, no method of transmission over the internet or electronic storage system can guarantee absolute security. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee complete security.

Your Rights and Choices

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:

  • Access & Correction: Request access to or correction of personal information we maintain about you.
  • Deletion: Request deletion of your personal information, subject to applicable legal, tax, fraud-prevention, and record-retention requirements.
  • Marketing Opt-Out: Unsubscribe from promotional emails at any time by using the unsubscribe link included in the applicable communication.
  • Cookie Controls: Adjust your browser settings to manage, block, or delete cookies and similar tracking technologies.

To exercise an applicable privacy right or submit a privacy-related request, please contact us using the information provided in the Contact & Privacy Inquiries section below.

International Transfers

If you access or use our store from outside the United States, please be aware that your personal information may be transferred to, stored in, and processed in the United States and other locations where our service providers operate.

By using our website, you acknowledge that your information may be processed in jurisdictions that may have different data-protection laws than those in your country or region.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technology, or applicable legal requirements.

Any changes will be posted on this page with an updated Effective Date. Your continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy to the extent permitted by applicable law.

Contact & Privacy Inquiries

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Business Name: Trendswave
Legal Business Name: Diamond Bright Supply
Website: https://trendswave.shop/
Support Email:info@trendswave.shop
Customer Support Phone: +1 (505) 345-4017 
Business Address: 5940-D Midway Park Blvd NE, Albuquerque, NM 87109, United States
Customer Support: 24/7
Business Hours: Monday–Friday, 9:00 AM–5:00 PM
Time Zone: Mountain Daylight Time (MDT)

Store Policies

You can review our other store policies below: